Shipping Policy

Shipping Policy

At MK Avenue, we are committed to delivering your favorite pet essentials safely and efficiently. This shipping policy explains our shipping process, timeframes, and related details for orders placed through our store.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Time & Delivery

We currently ship to addresses within the United States only.
Estimated delivery time: 7 to 10 business days after your order is processed.

Please note: Shipping times may vary due to high demand, weather conditions, or carrier delays.

3. Shipping Charges

We offer free standard shipping on all orders unless otherwise stated during checkout.
Any express shipping options will include additional charges displayed at checkout.

4. Shipment Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.

5. Wrong Address Disclaimer

Please ensure your shipping address is correct at the time of checkout. MK Avenue is not responsible for items not received due to incorrect or incomplete addresses provided by the customer.

6. Questions or Support

If you have any questions or concerns regarding your shipment, feel free to contact our customer service team: